Insurance FAQs

Moving can be stressful, but worrying about damage to your belongings shouldn't be part of it. Here's a breakdown of our insurance options to ensure a smooth and secure relocation

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Answering your questions

Why Consider Transit Protection?

Accidents happen, even during the most careful moves. Our "all-risk transit insurance policy" provides peace of mind by covering your belongings from door-to-door, no matter the situation.

What Does the Policy Cover?

The policy protects your belongings against a wide range of risks, including:

Loss or damage during transit
Riots, strikes, and civil unrest
War at sea and terrorism
Mishandling, breakage, fire, and water damage

Coverage Period

The policy is valid for 45 days for air freight and 90 days for ocean shipments, extendable upon request.

Determining Coverage Amount

There's no one-size-fits-all answer, but creating a detailed list of your household goods with their estimated replacement cost is a good starting point. Remember, only items explicitly listed on your policy are covered.

Does Orient insure the goods as well?

Origin

Our Kathmandu warehouse is insured with basic insurance coverage. For higher-value items, consider a separate storage insurance policy.

Destination

If your belongings will be stored at their final destination, inform us in advance or upon arrival. This allows us to extend coverage with an additional fee.

Getting Coverage is Easy

Simply provide us with a detailed list of your items, and we'll handle the rest. Your insurance policy will be issued within a few hours, ensuring your belongings are protected right away.