International home moves made simple — for expats and families
Door-to-door household relocations with a dedicated move manager, customs expertise, and insured handling — tailored timelines for families, diplomats, and professionals.
Family-owned • Door-to-door shipping • Embassy & expat experience • Insured moves
Damage to heirlooms & valuables?
We use experienced packers, the finest packing materials available, and item-level condition recording so fragile items arrive as expected.
Lost in customs or paperwork delays?
A dedicated move manager prepares documents, pre-lodges customs paperwork, and coordinates with brokers so your shipment clears faster.
Timing conflicts (school start, lease overlap)?
We map your move timeline, prioritize partial shipments, and provide flexible storage to fit school, work, and visa schedules.
Booking at short notice or changes last-minute?
We maintain flexible capacity and contingency routes to accommodate schedule changes without sacrificing care.
Addressing all your top moving concerns
Start your move — get a tailored quote
Privacy note
We’ll respond within 4 business hours. Your details are used only to prepare the quote.
A dedicated move manager
A dedicated move manager is assigned to every household — single point of contact from quotation to delivery.
Door-to-door options by sea or air
Route recommendations based on timing, budget, and risk profile.
Customs clearance & documentation
Customs clearance & documentation handled on your behalf — pro forma paperwork, customs brokerage, and clearance at destination.
WHY ORIENT — real people, real moves (trust & proof)
Insurance & claims support
Optional cover with support through the claim process if required.
Flexibility for diplomats & embassies
Discreet handling, security accommodations, and priority clearance assistance where needed.
SOLUTIONS FOR ALL YOUR MOVING PAINS
Fragile & high-value items (antiques, glass, pianos)
Problem
Fragile pieces break, or owners fear damage during packing and transit.
Orient's Solution
We perform item-level condition records before packing, apply specialist cushioning and crating recommendations (we have our inhouse carpentry), and assign specialist handlers for loading/unloading. You receive pre- and post-move photos and a condition report.
Outcome
No damage claims; peace-of-mind documented at every stage.
Customs complexity & regulatory delays
Problem
Missing documents or misclassification delays shipment release and creates extra costs.
Orient's Solution
Your move manager prepares and pre-lodges customs paperwork, advises on duty estimates, and works with our brokerage partners to speed clearance. For diplomats/embassy staff we provide support for temporary import documentation and diplomatic exemptions where applicable.
Outcome
Faster clearance; fewer surprises at delivery.
Timing & coordination for families (school, work, visas)
Problem
Move dates clash with children’s school start dates or lease handovers.
Orient's Solution
We create a move timeline: partial shipments, priority boxes (essentials), and short-term storage options so your family can settle quickly while the rest follows.
Outcome
Minimal disruption to daily life.
Last-mile & delivery challenges (stairs, narrow access, security)
Problem
Delivery issues at destination (access, building rules) cause delays or extra charges.
Orient's Solution
We pre-assess access, coordinate building permits or parking, offer professional in-home delivery and furniture placement, and provide secure handling for sensitive locations (e.g., embassy compounds).
Outcome
Smooth delivery and setup on arrival.
HOW IT WORKS
Your move in 6 simple steps
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Free consultation & quote — Tell us about your next move, timing and special items; we recommend the best route and service level.
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Pre-move survey & inventory — On-site or virtual survey to list items, identify fragile pieces, and plan packing.
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Packing & protective handling — Our trained team packs according to item needs; we photograph and label boxed essentials.
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Export clearance & shipment — Paperwork lodged, goods loaded and shipped by air or sea with tracking.
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International transit & tracking — You receive regular status updates and tracking until arrival.
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Customs clearance & delivery/unpacking — We clear customs, arrange delivery, unpack, and place items as directed; a condition report is issued.
